Privacy Policy

Privacy Policy

Last Updated: December 17, 2024

This Privacy Policy describes how Sierra Foot & Ankle (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit https://www.sierrafootankle.com (the “Site”) or engage with our services.

Text Messaging Services and 10DLC Compliance

Consent and Communication

By providing your phone number to Sierra Foot & Ankle, you expressly consent to receive SMS text messages from us through our healthcare communication platform, Weave. These messages are strictly limited to:

– Appointment confirmations and reminders
– Healthcare follow-up communications
– Important healthcare-related notifications
– Responses to your inquiries about our services

Message and data rates may apply according to your wireless carrier plan. 

Data Collection and Usage

We collect and use your information as follows:

1. Phone Numbers: Collected solely for healthcare communication purposes
2. Name and Related Health Information: Used to provide and coordinate your healthcare services
3. Website Usage Data: Basic analytics to improve site functionality 

Text Message Opt-Out and Rights

– You may opt-out of text messages at any time by replying “STOP” to any message
– Opting out of text messages will not affect your healthcare services
– You maintain the right to request access to or deletion of your contact information 

Data Protection and Security

– All patient communications are conducted through our HIPAA-compliant platform
– We implement appropriate technical and organizational security measures
– We do not share your contact information with third parties for marketing purposes

Website Privacy Practices 

Automatic Data Collection

When you visit our website, we automatically collect:

– Browser type and version
– IP address and general location
– Pages viewed and interaction with the site
– Referring website or search terms 

Cookies and Tracking

We use:
– Essential cookies for website functionality
– Analytics cookies to understand site usage
– You can disable cookies through your browser settings 

Third-Party Services

We use select third-party services to operate our practice:

– Weave for patient communications
– Google Analytics for website analytics (opt-out available at https://tools.google.com/dlpage/gaoptout)
– Payment processors for secure transactions 

Data Retention

We retain your information as required by:

– Healthcare regulations
– Legal obligations
– Business necessity 

Business Transfers

If Sierra Foot & Ankle is acquired or merged, patient information will be transferred in accordance with HIPAA regulations and applicable laws. 

Updates to Privacy Policy

We may update this policy to reflect:

– Changes in our practices
– New regulations and compliance requirements
– Technological advancements 

Contact Information

For privacy concerns or to exercise your rights:

Sierra Foot & Ankle
2350 South Carson Street #3
Carson City, NV 89701
(775) 783-8037

Legal Information 

Terms of Use

Use of our website constitutes acceptance of this Privacy Policy and our Terms of Use. Nevada law governs any disputes. 

Copyright Notice

All content on this website is copyrighted by Sierra Foot & Ankle unless otherwise noted. Limited personal, non-commercial use is permitted. 

10DLC Compliance Statement

This privacy policy complies with 10DLC regulations effective December 1, 2024, the Telephone Consumer Protection Act (TCPA), and healthcare communication guidelines.